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Add a standard item
Add a serialised item, including the details that help with identification and recovery.
How-to guidesShort walkthroughs for the things households do most
Choose a guide, select Web or Mobile, and follow the same practical steps shown in the product.
These guides show example household data. Keep your own recovery phrase, secure key, and sensitive information private.
Items
Keep the things that matter organised
Create useful item records and keep the next step clear when an item’s status changes.
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Add a pet or non-serialised item
Create a record for a pet, bag, or another item that does not have a serial number.
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Mark an item missing
Update the item record when something goes missing so the household has a clear recovery trail.
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Mark an item recovered and safe
Close the recovery step when an item is back and safe with its household.
Secure records
Set up and use protected household information
Guides for secure access, documents, and the medical details a household chooses to keep available.
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Set up Secure Area
Prepare the protected area for sensitive household documents and medical details.
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Add a document to Secure Area
Add a household document to the protected area once it has been unlocked.
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Set up a person’s medical record
Create a protected medical record for a person in the household.
Household support
Keep essential people and places connected
Use practical household information to make the next step easier to find and share.
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Add an emergency contact
Add a household contact, their relationship, and the information that helps people act quickly.
Trusted alerts
Choose places and sources that matter to you
Build a relevant view of trusted alerts for the locations your household wants to watch.
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Add a watched area
Add a postcode-based area so you can choose alerts that are relevant to that location.
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Follow trusted alert groups
Choose the providers and warning categories that are useful to your household.
Need a particular answer?
These guides cover the current common tasks. If you cannot find the step you need, contact us and tell us what you are trying to do.
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